Did you receive a message that your quote was sent to a manual quote. There can be various reasons this has happened. A few instances are:
- Canada to Canada rate – we are currently working on getting rates within Canada, until we receive these rates we will manually handle these request to ensure you are getting our best rates possible.
- Shipment weight is over 15,000 lbs – if the total weight of all the products in your shipment is over 15,000 lbs we convert this into a manual quote to ensure you are receiving the best rate