In order for Gateway to retrieve the best rates for your shipments, we require your warehouse information. Please provide us with every warehouse location you have for us to select the nearest warehouse to your customer.
To add warehouses:
- Once in the App, click on Add/Edit Shipping locations box
- Click on the Add Shipping locations button on the top right-hand corner
- Enter all the details for your warehouse. Please ensure to include the Contact person and phone number so we can arrange pick up for your products for delivery.
- Click “Save Shipping Location”
Gateway does not handle duty rates with regards to cross border shipments. Please contact your broker to manage the export and import requirements. If you don’t have a customs broker, please contact email@example.com and we can with providing you with a list of trusted brokers.
Currently, Gateway does not ship Canada to Canada locations. We are in the works of getting better rates to service our Canadian customers. Once this is available we will update our app and notify all users.